If you have rudimentary DIY skills, you can install this yourself. Even if you do not do it yourself, you will be pleased. It looks clean, modern, and its low profile when the connector is removed avoids the unsightly protrusion of a traditional bib from the side of the house. The connector is easily inserted for instant water, easier turning a valve handle. If you want to connect a hose to the connector you can, so that you only have to insert the connector to get water through the hose. The black finish on a dark-sided house gives it a subtle appearance so it does not jump out at you when you look at the house.
BUT MOST IMPORTANT!!! The customer service was great. Every issue I communicated by email was addressed in less than an hour. A product exchange was necessary when I ordered an incorrect item; the process was fast and painless. I was treated like a friend and with a genuine concern for supporting me in the process. It was the best, most personable customer service I have experienced from a company supporting home improvement.