Limited Lifetime Warranty

Customers must submit a warranty registration form in order to receive warranty coverage for Aquor Water Systems products.


Register your product here.

Submit a warranty claim here. 


What is Covered

  • Purchases from aquorwatersystems.com and authorized retailers are eligible for warranty.
  • All Aquor Water Systems products are warranted from any defects in design, workmanship, assembly or material.
  • Aquor Water Systems will provide return shipping for warranted product(s) or part(s).
  • Aquor Water Systems will cover the cost of shipping replacement product(s) or part(s) to the customer.
  • Aquor Water Systems will cover the cost of shipping repaired product(s) or part(s) to the customer.


What is Not Covered

  • This warranty does not cover product damage caused by the owner modifying or altering the product(s).
  • This warranty does not cover product damage caused by installation or use not compliant with manufacturer’s recommended specifications.
  • This warranty does not cover the cost of labor involved with the installation of product(s) or part(s).
  • This warranty does not cover loss during shipment to customer.
  • This warranty does not cover used or second hand products or parts offered by 3rd party sellers.


What is the Warranty Coverage Period

  • All stainless steel products and parts have a limited lifetime warranty from any defects in design, workmanship, assembly or material.
  • All polymer products and parts have a 5 year limited warranty from any defects in design, workmanship, assembly, or material from the date of purchase.


Who is Covered

  • Aquor Water Systems’s warranty policy covers both domestic and international customers.
  • Products purchased from aquorwatersystems.com and authorized retailers are eligible for warranty.


How to Obtain Services

  • First, customers must submit a warranty registration form in order to receive warranty coverage benefits for Aquor Water Systems products. Register your product here.
  • To obtain warranty benefits, please submit a warranty claim form directly to Aquor Water Systems via this Warranty Claim Form Link.


What Aquor Water Systems Will Do

  • Aquor Water Systems will replace the damaged product(s) or part(s).


No Other Express Warranty Applies

  • This warranty is an exclusive warranty. No employees, third parties, or other persons are authorized to alter this warranty or offer a different warranty on behalf of Aquor Water Systems.